Yes, I played a game right after the last transaction of me earning a card and gained a third key.

Then I hit open chest and it froze.

I don't think the transaction went through but I lost two of my keys and the 15 credits for the last, third one.

I'll open a support ticket.

Excellent!
The name on the card is fixed.

I just opened a chest and the screen froze.

All of the Games are Remote Play.
the Game is Played on the Server Side. The Server then Tells the Client, Show this Result.
The Client is just the Display of the Results.

In your Server side History I can see that 20 credits were added for Opening a Chest.

After you refreshed it, Did you Play any games after that?
If so, about how many games did you play before you Paused playing?

I can then verify that against your Server side history.

You can send an Email to [email protected]
or
Use the Help in the App and open a Support ticket.

I just opened a chest and the screen froze. Then when it refreshed, the screen went back to a keyless chest and I received no reward.

Can someone fix this?

I was going to keep playing but I'm going to pause right now

Revision et précision concenrnant le fichier .zip de “Reina Ohara – f1951 – Cerulean Waves” , que j'ai téléchargé le 22 mai 2026.

J'ai découvert que dans ce fichier il y avait deux images similaires de l'image "VGI1707P01011.JPG"

Cependant l'une a la dimension 2233 x 3345 (281 ko) et l'autre a une dimension de 3003 x 4500 (1027 ko)

Une fois décompressé, l'image à la dimension 3003 x 4500 devait prendre la place de la précédente en 2233 x 3345 décompressé juste avant. De là le fait que je retrouvait cette image dans la bonne dimension.

Ce dossier .zip comprenait donc 51 images au lieu de 50 images.

Donc mon fichier .zip était correct (si je ne compte pas l'image supplémentaire dans le format 2233 x 3345), avec les bonnes couleurs plus vive et le logo Stripper en noir au lieu de blanc comme le nouveau .zip.

Il aurait donc fallut à Totem de reprendre ce même .zip en enlevant la première image en double, dans la petite dimension, et tout aurait été OK.


Clarification regarding the .zip file for “Reina Ohara – f1951 – Cerulean Waves,” which I downloaded on May 22, 2026.

I discovered that this file contained two similar images of “VGI1707P01011.JPG”

However, one has dimensions of 2233 x 3345 (281 KB) and the other has dimensions of 3003 x 4500 (1027 KB)

Once unzipped, the 3003 x 4500 image was supposed to replace the 2233 x 3345 image that had been unzipped just before it. That explains why I found this image in the correct dimensions.

This .zip file therefore contained 51 images instead of 50.

So my .zip file was correct (if I don’t count the extra image in the 2233 x 3345 format), with the correct, more vivid colors and the Stripper logo in black instead of white, unlike the new .zip.

Totem should therefore have taken this same .zip file and removed the first duplicate image—the one with the smaller dimensions—and everything would have been fine.

Curieux, Pourtant en regardant cette image de Reina Ohara, elle était bien en 3003x4500 avec le zip téléchargé dernièrement en mai. L'image était même à 1 Mo.

Je n'y comprend rien.

Par contre je remarque que dans le logo IStripperXXX, "Stripper" est en blanc sur du blanc dans la nouveau.zip, alors que dans l'ancien .zip, il était en noir.

Donc "Stripper" n'est plus visible sur les images de cette carte.

La couleur semble un peu plus pâle et fade dans les couleurs que l'ancien .zip.


That's strange. But when I looked at this image of Reina Ohara, wasn't it actually 3003x4500 With the zip file I downloaded back in May. The image was even 1 MB.

I don't understand any of this.

However, I notice that in the IStripperXXX logo, “Stripper” is white on white in the new.zip, whereas in the old .zip, it was black.

So, “Stripper” is no longer visible in the images on this card.

The colors look a little paler and duller than in the old .zip file.

This post is (supposedly) about all removed cards, having last been edited last June, so after the removals mentioned in the one above post:
https://www.istripper.com/forum/thread/40970/1?post=694432
The post will show the card id for every removed card, including the guys. I am not sure that it is totally up to date.
I actually have not noticed any cards removed since, but I do not own all cards.

welcome

Thank you for your answer ; the situation – altough a bit complicated –, is more clear now.

The following two threads are about models whose cards can still be downloaded, and will not be refunded, both posted as of last year:
https://www.istripper.com/forum/thread/56706/1?post=796375
https://www.istripper.com/forum/thread/56947/1?post=798347

However, cards removed earlier, such as Camilla, Mia Sun, Randy Ayn:
some can be downloaded again (not sure how many or which ones); some cannot be downloaded again.

Recently, I bought a new HDD and tested this myself. I backed up my files, tried downloading the removed shows that I already owned, and everything downloaded perfectly from the servers.

I also tried with two shows on my new computer after having learned about the issue when I came back on IS a few months ago, and it worked, but I haven't tested them all. And then I saw celine's posts, so I thought everything was ok.

This is why I don't understand why after that, I keep seeing people, a lot of regular users but also some moderators and team's members, saying that with no backup, you lost everything. And now nans1906 says he can't access his old shows anymore, which add to my lack of understanding. So a clear and consistent answer from the team on this matter would be welcomed.

Hi, Reina's photos are fixed 🔥

I will let you know when the other set will be updated too

Have a lovely weekend ✌

Happy belated birthday @celine
(you can tell I don't log in too often)

@ComteDracula Bonjour, Sorry pour l'attente. Cela va etre mis à jour au plus vite

La photo VGI1707P01011.jpg de la carte de "Reina Ohara – f1951 – Cerulean Waves" a été redimensionnée dans la bonne dimension (3003 x 4500). Merci.The image VGI1707P01011.jpg of the card “Reina Ohara – f1951 – Cerulean Waves” has been resized to the correct dimensions (3003 x 4500). Thank you.

Today, I checked it out in my collection. I cannot confirm that the first photo VGI1707P01011.jpg of the card “Reina Ohara – f1951 – Cerulean Waves” has been resized to the correct dimension (3003 x 4500). It has still the size 2233 x 3345.
I downloaded the zip file from the software today and found this result.
Could you take a look at this subject again please?

Finally! Here at last is our adorable little blonde, Angie Lynx! This first show is simply stunning! Her thigh-high boots give her little secretary outfit an incredible erotic intensity! You'll fall in love instantly! Enjoy!



Get to know her better --> https://www.instagram.com/p/DXE1fBjlYUN/ 😍

thank you all, you are so sweet❤️

@HappiestEmployee Still work in progress

For future cancellation requests : Send an email to the customer service will all the details at this address [email protected]

Thank you

@thatmanx Hi,

I have just cancelled it

Will this be added to the models pages of Dolly and Sofia?

The ones most needing back-up are those of the removed models, as Mia Sun and Lindsey Olsen.
Some you cannot own since they were gone before you joined.
Go to your collection and click on year 1999 or year 2000.
Make sure no other year is selected and make sure no filter or search is used.
Here, you should see every card you own that has been removed.

Examples of cards and how to find them on your computer:

These are e1015 (Hilary C) and f0913 (Alissa Foxy).
On your computer, in the models folder, you will find these cards by looking at the letter and the numbers.
Manually search for a name starting e (or f), then find e1015 (or f0913).

note: be aware that there are acdef cards, but the above only mentions e and f.
The a and c cards are older and ended late 2014, when the e and f cards began.
The d cards are really old classic cards originally from a long dead website.

note: the above examples are cards that are still in the store.
I show these so you can find them easily, and you own these cards.
the cards removed cannot be linked here, such as the above ones, so I substituted other cards.

note: every card starts with a letter a-f, and has four numerals following, with prefixed zeros where applicable.
Make sure to know which card collection (letter) before looking, because two or more cards can have the exact same number sequence.
The f (and c) cards are explicit; the e (and a) cards not.

how to know which shows I should back up? In my "models" folder every folder has a code instead of name and every fila has similar names. You can;t really know which is which, and I am not going to backup so many files

Also, my models folder is filled with folders, some are empty, some are not - why have so many empty folders? what is tgghe purpose of them?

Also, I hjave two "models" folders, one I made on disk that is not my windows disk, and one that is made by default in APP data. The default one has 5 Gb of files in it - can I just copy paste them in my new models folder (that I connected in program trough option to choose another location)

Recently, I bought a new HDD and tested this myself. I backed up my files, tried downloading the removed shows that I already owned, and everything downloaded perfectly from the servers.

No, I couldn't.

I don't understand. In your link, page 5, celine says several times that all removed shows are still on the servers and, if bought, can be downloaded again if needed, so no refund will be granted. But since this 2025 statements, each time the matter has been evoked on the forums, I keep seing people giving the opposite answer. Has the company's position changed again since those posts ?

Happy Birthday , dear @celine !

Hi team I am having the same issue, I just subbed for 1 month to try it out and there is no way to cancel to prevent it from renewing.

Belated Birthday Wishes @celine

Wishing you many, many happy returns of the day 😊

Both of my messages is about the website, that is why I posted here.Yes, I mean the search function.

checking with developers

Both of my messages is about the website, that is why I posted here.
Yes, I mean the search function.

What happened to the search for nations, as France or Spain?I tried both of these in both models and store: every time, no results.

do you mean by using the search function?

I noticed that clicking a photo to enlarge it on a card owned does not show a download icon.I mean, the download icon is missing (along with other icons).

could you test on our new beta version please ?
and send a screenshot to [email protected]

Thx

@HappiestEmployee Hi, Could you still see it in the "Coming Soon" Section ?

What happened to the Hareniks Special Event Card that had been listed in the Coming Soon section of the Store with a release date of 6/4/26, but just disappeared within the last 36 hours?

I don't know if there's any significance to this, but I just now noticed that the card ("Caught on Camera") does show up in my Wishlist (and still has a release date of 6/4/26).

What happened to the search for nations, as France or Spain?
I tried both of these in both models and store: every time, no results.

I noticed that clicking a photo to enlarge it on a card owned does not show a download icon.
I mean, the download icon is missing (along with other icons).

I wonder when the dressing room videos will be added to the website.
I have difficulty believing this will never happen.

Almost kissing in a photo there.
These girls do some beautiful tongue action (kissing) in their card:

Happy Birthday @celine!

Ok thanks

Bon Anniversaire Lovely Céline ! ❤️😎

Happy Birthday @celine !!!
Wishing you all of the best!
Thank you so much for all the amazing work that you do for the community.
Have a wonderful day :-)

Excellent!
I bought this less than a minute ago.

@nans1906 Hi,

These shows have been removed. If you did not save them you won't be able to play them

ref : https://www.istripper.com/forum/thread/56706/1

Hello, I can't watch my classics show, everytime I try to play it, notting happen I don't know if I need to configure an option. But there are some classics show and girls that I like

Discover how Dolly Dyson and Sofia Rivers met in our dressing room and revel in the connection that developed between them as they tried on their outfits, a prelude to one of the most sizzling duos ever filmed on iStripper!

They are so cute and funny when they dress up the BDSM outfit ! 😊

Visit the Dressing Tab of your store! Over 17min. of intimacy!

The right time to upgrade to version 2.2.2 if you still hesitate!

Come and discover the amazing performance of Vixi Rafi in this famous cosplay!

Enjoy this appetizer before the release of her trading card, scheduled for the coming weeks!

Remember: Premium members get it for 24credits instead of 30 and you can also get it with a gift card!

https://www.istripper.com/vr180/859aa970baad3ec8

La réponse se fait toujours attendre.

Toujours aussi réactif, d'après ce que je peux constater.

Dans l'espoir, peut-être, d'avoir un accusé de réception de mon message. 😒

Problem fixed. Thread closed.

i love this programI love it too! I signed up a few days ago and I'm already in love. It works great on my computer and the girls are awesome. So far, I love to watch Emiri Momota on my screen

Thank you for your message ! Enjoy the girls and our great community, here and on Discord, where you will find a real family, on top of enjoying our unique content :)