BRAVO Xeris89!! Well said. Beating a dead horse never brought one back to life.
But I don't agree with some who are criticizing the complainers and suggesting they go away and don't come back. Annoying as those futile complaints might be, I wouldn't discourage anyone from speaking his mind and getting it off his chest. (Might help though to keep it in the appropriate topic thread like this one.) Overall, I don't think it drags down the forums all that much. A continuing dialogue gives folks like Xeris89 and me ample opportunity to explain the other side to the complainers.
Maybe we'll never win over the most strident complainers. As Xeris89 said a while back, "They don't want logic, they want kerosene for their torches and grindstones for their pitchforks." (What a freakin' awesome line!)
But far more people read these forums than participate in them. I'm gratified to think these readers are seeing both sides and making up their own minds for themselves.