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Can't cancel subscription! Help! Forum / New users corner
13 hours ago
When I go to https://cs.segpay.com/ to cancel my subscription (Extended), I can't do it no matter what I type in... When I enter my email and subscription id into purchase id input, it just gives me the "No records found for the given search criteria." I also didn't get any email when I subscribed because now I can't find it anywhere on my email (inbox, spam, trash, ...) and I never delete any emails.
I already sent an email to [email protected] 2 days ago and I still didn't hear back. My subscription renews in less than a week so I would really like to have it canceled before then. Please help.
I already sent an email to [email protected] 2 days ago and I still didn't hear back. My subscription renews in less than a week so I would really like to have it canceled before then. Please help.
10 hours ago
I found the issue, so I will just post it here in case someone else has the same problem. I did get the email but it seems I used a different email account for the subscription from the one I use for istripper. When I entered that email and the purchase ID I was able to cancel my subscription.
Thanks for all the help! :)
Thanks for all the help! :)
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