I cannot log into my account  

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Jing0807
Joined in Apr 2019

1 Beiträge
18. October 2019
Hello, I cannot log into my account in the application but i can on this website... it says "This existing account can't be registered on this product. Please choose another account.".
  • Manue
    TEAM
    CUSTOMER SERVICE
    Joined in Nov 2014

    1028 Beiträge
    18. October 2019
    @Jing0807 Hi, please do not open several threads. Sorry for any inconvenience caused. I will get back to you asap
    Geo743
    Joined in Jan 2020

    2 Beiträge
    11. January 2020
    Hello!! I Cannot log in to my programe."Please Enter The Password In The FieldBelow To Activate The Software" Please Help Me!! I can log in to my personal account with the password I entered. But I can't start the program on my pc.
    Number6
    Joined in Oct 2010

    1098 Beiträge
    11. January 2020
    @Geo743

    In the password box enter

    striptease

    That is a default password intended to stop other users on the PC from running the progamme.

    It cannot be changed but it can be turned off in the settings page.

    HTH
    Geo743
    Joined in Jan 2020

    2 Beiträge
    11. January 2020
    Number6 Thank You So Mutch!! Worked!!!
    Number6
    Joined in Oct 2010

    1098 Beiträge
    11. January 2020
    Number6 Thank You So Mutch!! Worked!!!

    No problem - glad it worked. That one does catch a lot of people out. Personally I have it turned off as no-one other than me usse this PC.

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