I want to cancel the subscription for the time being. I tried to cancel the subscription but when I click on ''Cancel my subscription'', it took me to my email apps to send an email to [email protected].
I sent multiple emails within the last week and have received no response.
Please assist asap

hello, it is cancelled... but our emails don't reach you

hello, it is cancelled... but our emails don't reach you

I'm in the same situation.
Please cancel the contract immediately.

@dsjaw
Send your request by email to [email protected] and the customer service will do it.

I'm troubled because I sent an email and haven't received a reply.

I'm troubled because I sent an email and haven't received a reply.

Dear dsjaw,

Billing Support is available Monday through Friday Business Hours Paris Time.

Your E-mail was sent During OFF hours so you will Not see a reply
Until the Billing Support Team returns to the Office. and gets a chance to read your E-mail.

Should I send the same content again? Or should I just wait?

@dsjaw
To be sure, you can send it again.